Privacy Policy

Last Updated: 30MAR26

Mountain Valor (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website.

1. Information We Collect

We may collect the following types of information:

Information you provide directly:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Any information you submit through contact forms, event sign-ups, donation forms, or resource requests

Information collected automatically:

  • IP address

  • Browser type and device information

  • Pages visited on our site

  • Date and time of visits

We only collect information that helps us provide services, communicate with you, and improve our outreach.

2. How We Use Your Information

We use your information to:

  • Respond to questions or requests

  • Provide resources and support to veterans and their families

  • Process donations

  • Send updates, newsletters, or event information (if you opt in)

  • Improve our website and services

  • Track outreach impact and engagement

We do not sell your personal information.

3. Donations and Payment Processing

We use MightyCause to securely process online donations.

When you make a donation through our website:

  • Your payment information is collected and processed directly by MightyCause

  • We do not store or have access to your full credit card or banking information

  • MightyCause may collect information necessary to complete the transaction, including your name, contact details, and payment information

Your use of MightyCause’s services is also subject to their own privacy policy and terms.

4. How We Share Information

We may share information:

  • With trusted service providers who help us operate (such as website hosting, email platforms, and fundraising tools)

  • When required by law or to protect safety

  • With your permission, when connecting you to resources or services

We keep this limited and purposeful.

5. Cookies and Tracking

Our website may use cookies or similar technologies to:

  • Improve website performance

  • Understand how visitors use the site

  • Enhance user experience

You can adjust your browser settings to refuse cookies if you prefer.

6. Data Security

We take reasonable steps to protect your information, including:

  • Secure platforms and tools

  • Limited access to personal data

  • Ongoing review of our data practices

No system is completely secure, but we actively work to protect your information.

7. Data Breach Notification

If we become aware of a data breach that affects your personal information, we will notify you as required by applicable law and take appropriate steps to secure our systems.

8. Your Choices

You have the right to:

  • Opt out of emails at any time (unsubscribe link included in all emails)

  • Request access to or correction of your information

  • Request deletion of your information, where applicable

To make a request, contact us at:
support@mtnvalor.org

9. Third-Party Links

Our website may include links to other organizations or resources. We are not responsible for the privacy practices of those sites.

10. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

11. Updates to This Policy

We may update this Privacy Policy as our services evolve. Any changes will be posted on this page with an updated date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

Mountain Valor
Email: support@mtnvalor.org
Website: www.mtnvalor.org